The Most Scammy DM: How Justin Ended Up on Within Tolerance
When Justin was just getting Toolpath off the ground, Justin sent a DM to Dylan Jackson from Prodium Machining. No profile picture. No context. Just...
Episode 1 of Chips and Tips is live — and it is all about the people behind the scenes.
This one came from the Toolpath Customer Success team, who wanted a place to share what is going on in the product, highlight tips from the community, and just talk shop. No filters, no scripts — just the team chatting about what they are seeing, building, and learning.
The episode kicks off with intros, and right away you can tell how much pride this group has in what they are doing.
Ben Engle hosts the show — he is our Content Manager, which means he is constantly in the loop on what the dev team is working on and how users are actually using the product. If something new drops in Toolpath, chances are Ben is already working on a video or guide to make sure shops get the most out of it.
He also mentioned the Geek Tips series — short videos on machining and Fusion tricks that may not be directly tied to Toolpath, but still make your day a little easier. That is part of what makes this team special. They do not just care about Toolpath working well. They care about the whole ecosystem being better.
Then Tim Paul jumps in — he leads Customer Success and makes sure every shop using Toolpath has the support they need to succeed. Tim is one of those people who just lives and breathes this stuff. He is in the trenches with users, asking questions, digging into workflows, and pushing the team to fix the stuff that really matters.
The vibe of the episode is super relaxed — just 4 people who love this industry, sharing what is new and what they are excited about. And that is the whole idea behind Chips and Tips. Short episodes. Honest conversation. No marketing speak. Just the real people behind Toolpath talking about what is going on and how they can help.
🎧 Episode 1: Meet the Team
Listen here: Chips and Tips – Episode 1
More episodes are already live — definitely worth checking out if you want to stay close to the product and the people building it.
When Justin was just getting Toolpath off the ground, Justin sent a DM to Dylan Jackson from Prodium Machining. No profile picture. No context. Just...
In the latest episode of Chips and Tips, we shared something that’s been in the works for a while — Toolpath and Chatter are now one company.